1. Introduction
At HOMI, we are committed to protecting your privacy and ensuring that your personal information is handled securely and transparently. This privacy policy explains how we collect, use, share, and protect your information when you use our website, mobile app, and services.
2. Information We Collect
We may collect the following types of information:
a. Personal Information:
- Name, email address, phone number, and mailing address.
- Payment information for transactions.
b. Service Details:
- Booking history, service preferences, and customer support interactions.
c. Device and Usage Data:
- IP address, browser type, and device identifiers.
- Location data (with your permission).
- Cookies and usage patterns for analytics.
3. How We Use Your Information
We use the collected information to:
- Provide, manage, and improve our services.
- Process payments and manage bookings.
- Send service updates, offers, and important notifications.
- Respond to customer service inquiries.
- Ensure the security of our platform and prevent fraud.
4. Sharing of Information
We may share your personal data with:
- Service Providers: Trusted partners who deliver services booked through HOMI.
- Payment Processors: For secure payment transactions.
- Business Partners: For marketing promotions, with your consent.
- Legal Authorities: When required by law or to protect our legal rights.
5. Data Security
We take data security seriously and use industry-standard measures such as encryption, firewalls, and access controls to protect your personal data from unauthorized access, use, or disclosure.
6. Your Privacy Rights
You have the following rights regarding your personal information:
- Access & Update: View and correct personal details in your account.
- Delete Account: Request account deletion at any time.
- Opt-Out: Unsubscribe from marketing communications.
- Cookies Management: Adjust your cookie preferences via browser settings.
7. Data Retention
We retain personal information as long as it is necessary to fulfill the services requested or comply with legal obligations.
8. Children’s Privacy
Our services are not intended for individuals under the age of 16. We do not knowingly collect personal information from minors.
9. International Data Transfers
If you access our services outside of Canada, your data may be transferred and stored in countries with different data protection laws.
10. Changes to This Privacy Policy
We may update this policy from time to time. Any changes will be posted on this page with an updated effective date.
11. Contact Us
For any privacy-related questions or concerns, please contact us at:
📧 Email: [email protected]